`It is for organised civil society to examine and adopt, within the limits of its powers and field of action, the preparation and dissemination of quality programmes in order to inform the Community of its duties and rights in this field.` Above all the evolutionary development of quality worldwide, in Venezuela are the first steps in the implementation of quality, according to Quintana (2010) as part of the development of the oil industry, which for the last time was managed by the North Americans and defined control©parameters both for the exploitation and for the quality control of the suppliers of the industry. In view of this new change in the Venezuelan quality system, Resolution 044 of the Ministry of Industry and Trade is published in the Official Gazette No. 36,450 published, given the absence of technical©regulations in the country, the need is created to establish binding standards to cover this absence, and beyond is created. The registration of domestic and imported products subject to the covenin mandatory standards rule©is established as mandatory to allow marketing in the country, SENCAMER, through the Directorate of Standards and Regulations©, being responsible for issuing registrations in accordance with the resolution, thus giving shape to the structure of the modern Venezuelan quality system in Venezuela. However, between 1984 and 1990, Venezuela experienced a significant decline in quality-related work, which until then had focused on standardization and quality control; Product of the economic recession that suffered during this period and forced the domestic industry to develop products that were previously imported, which then facilitates the implementation of quality techniques and philosophies that were no more important in the past, such as the introduction of©quality management systems, the stimulation of the activation of the local producing muscle and the promotion of COVENIN standards at ISO 9000, marks the era of quality certification in Venezuela. Successively, the National Procurement Commission disappears and the functions exercised by this body have been entrusted to the Ministry of Development, and with the impetus of the development of the Venezuelan industrial park in the city of Valencia under the government of General Marcos Perez Jimã nez, the State adopts development policies and technologies that will ©contribute to the first quality concepts in the country through©the promulgation of the Decree of the Administrative Council n ° 501 of 30. December 1958, in which the Venezuelan Commission for Industrial© Standards (COVENIN), attached to the Ministry of Development, was created, which assigned it powers in the field of industrial standardization and control in the application of the latter, which had only a referential character; This is©one of the milestones that characterize the development of quality in Venezuela. With the above, a new step is taken for the development of quality in Venezuela, as it is established as a right of Venezuelans to have access to products of assured quality, which continues the provisions of resolution 044 of 1998. Similarly, this article of the Venezuelan Constitution stipulates: on the contrary, given this vacuum in the Venezuelan legal framework, sencamer exercises all the administrative functions of the SVC in accordance with the provisions of Article 21; Abolition of the accreditation enjoyed by FONDONORMA for the implementation of activities in the field of quality in the country, the concentration of policy management systems, as well as their implementation in terms of quality, in order to ensure that they are in line with national development plans. This standard is considered by experts in the field as one of the most robust instruments of the primitive Venezuelan quality system of the time©, as it allowed the Ministry of Development to discover that the Venezuelan industrial sector lacked qualities and was not willing to guarantee the quality of its products and services.

not to mention participation in international business activities, despite the range of products offered; However, this led to the beginning of a rather enriching process in the country on the quality of industrial production, when in 1978 the first national congress on technical standards©and quality control was held, in which the national industry reaffirmed its commitment to the development of standardization and©quality control techniques. expressed by Cassani, Fernã¡ndez, Mujica et al. (2009). Following the promulgation of the Law on the Venezuelan Quality System, another important milestone in the history of quality development in Venezuela, the Social Committee© for Quality Monitoring (COSVICA) is created, a group of non-profit citizens whose purpose is to actively monitor and live in the communities to which they belong. Protect the rights of access to high-quality goods and services enshrined in the Venezuelan Constitution and laws on the quality of the Venezuelan State. This law aims to develop the guiding principles enshrined in the Constitution in terms of quality… />This law aims to develop the guiding principles enshrined in the Constitution with regard to quality…”> In addition, this approach of the SVC law adopts the concepts applied by European countries, in which the quality and safety of products and services are part of the co-responsibility of users in these countries. those who participate in the processes of quality standardization, which leads to a greater industrial awareness of the importance of the product, according to what is proposed by the publisher, Vienna and Zurich (2000), and which represents for Venezuela one of the political rights that allow “the formation, execution and control of public administration” within the framework of the model of socialism adopted by the country. (Constitution of the Bolivarian Republic of Venezuela, art. 62). Similarly, Brewer-Carãas (1980) notes ± that, in accordance with Decree No.

501 of 1958, the National Executive promulgated Decree No. 1043 in Official Gazette No. 27.178 of 25 June 1963, in which the Venezuelan mark is established in accordance with the standards approved by COVENIN, known as the NORVEN trademark, which may be affixed to products to indicate its conformity with Venezuelan quality standards. Thus, Quintana (2010) is ± The creation of COVENIN allows the development of guidelines in the field of standardization and quality control that do not exist in the country at that time, and creates the first technical©working committees for the development of technical standards©©, which will establish a nascent quality control on products such as reinforced concrete and electricity. According to the ± perdomo (2003), in view of the situation in which quality has been established in Venezuela, the national executive made significant and fundamental progress in 1993 in promulgating Decree No. 2801 separating accreditation and certification activities, thus guaranteeing the international independence and transparency required for such activities. Therefore, the Autonomous Service for Standardization and Quality Certification (SENORCA) is created, which becomes the regulatory authority of the national quality system, while FONDONORMA is accredited for the development of technical standardization projects©, ©the certification of product quality and the publication and marketing of Venezuelan COVENIN standards. However, this structure as a means of strengthening and stimulating the growth of the Venezuelan economy, and with a robust regulatory framework within the framework of local legislation, has overshadowed its operational progress, perhaps a product, the lack of technological infrastructure, the development of competitive and strategic©capabilities of the industrial sector, and even more seriously, the effective operationalization and sustainable behavior of the national strategic©plans that slow down the inclusion in international trade and in the development of the quality of life of Venezuelan citizens in a competitive way. The objective of this law is to develop the guiding principles on quality enshrined in the Constitution of the Bolivarian Republic of Venezuela, to determine its political foundations and to shape the legal framework that governs the Venezuelan quality system, as well as to create the necessary mechanisms to guarantee the right of people to high-quality goods and services in the country. through standardization of subsystems, metrology, accreditation, certification, technical regulations and testing. It is a system composed of a series of bodies, structures, resources and processes which, integrated under the direction of the Office of the Auditor of the Republic, interact in coordination to achieve the uniform management of control systems and procedures that contribute to the achievement of the overall objectives of the various public sector bodies and agencies. and the proper functioning of public administration.